Case Study: How Capilano University Stays on the Cutting Edge

Although Capilano’s registration system had at one point been cutting-edge, Registrar Karen McCredie knew the process could be improved. The system in place was a two-step process: first, students searched for their courses using trial and error to create schedules, with no means to save their work. Then, they used a separate login to enter their course selections and register. This created a number of issues each semester – lost plans, unavailable schedules due to classes being full – and required a lot of help from staff.

“REGISTER allowed a multiple-step process to become a single, streamlined experience. We monitored usage carefully and noticed two things right away: students adopted REGISTER enthusiastically, and we received next to no support calls about how to register for classes.”

Karen McCredie

Former Registrar, Capilano University

Join an upcoming webinar

TitleDateStart TimeDurationRegister
Coffee Break: Support Student Success by Simplifying Scheduling & Registration Learn how to simplify scheduling by empowering students to create a visual calendar based on course requirements and preferred times, enabling them to register in an average of 11-14 minutes! By streamlining the scheduling process with REGISTER Student Scheduling by VSB, students and advisers can plan schedules that increase credit hours taken, supporting student success and reducing time to graduation by an average of one semester.

Join Alan Weeks, VP of REGISTER Student Scheduling by VSB, to learn how to:
- Empower students to increase credit hours taken every semester and reduce time to graduation
- Transform advising into long-term goal-setting with less on developing schedules
- Monitor student search and enrollment activities including course supply and demand, common conflicts and enrollment heat maps

We look forward to introducing you to REGISTER Student Scheduling by VSB! As a thanks for attending, you’ll receive a Starbucks gift card. To learn more, visit https://www.digarc.com/student-scheduling/
7/24/20193:00pm EDT30 minutes
Register
Coffee Break: Support Student Success by Simplifying Scheduling & Registration Learn how to simplify scheduling by empowering students to create a visual calendar based on course requirements and preferred times, enabling them to register in an average of 11-14 minutes! By streamlining the scheduling process with REGISTER Student Scheduling by VSB, students and advisers can plan schedules that increase credit hours taken, supporting student success and reducing time to graduation by an average of one semester.

Join Alan Weeks, VP of REGISTER Student Scheduling by VSB, to learn how to:
- Empower students to increase credit hours taken every semester and reduce time to graduation
- Transform advising into long-term goal-setting with less on developing schedules
- Monitor student search and enrollment activities including course supply and demand, common conflicts and enrollment heat maps

We look forward to introducing you to REGISTER Student Scheduling by VSB! As a thanks for attending, you’ll receive a Starbucks gift card. To learn more, visit https://www.digarc.com/student-scheduling/
8/21/20193:00pm EDT30 minutes
Register

How Capilano University Stays on the Cutting Edge

Always on the lookout for innovative solutions to help her students, Registrar Karen McCredie from Capilano University knew that in DIGARC REGISTER she found what she needed – a system that would streamline the registration process. What she didn’t anticipate was how much more benefit it would bring.

More than 90% of Capilano students adopted REGISTER in the first registration period it was available despite having no training. Such a high adoption rate is a testament to its simple, easy-to-use interface, and it ensured an excellent return on the university’s investment.

REGISTER leverages degree plan and SIS data to inform the entire scheduling process so students and advisors can quickly and easily create a schedule that helps them increase credit hours to reduce time to graduation. It gave Capilano students the ability to create a visual schedule that they could filter based on degree plans, schedule restrictions and section preferences.

Enhancing the schedule planning and registration process with REGISTER resulted in an increase in the average number of credits taken per student and fewer support calls. Students take more classes, which leads to faster progression and higher retention and graduation rates, and there is less demand on support staff. Download the case study and learn more today at www.digarc.com/student-scheduling/.

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Related Resources

WHITE PAPER

The Economics of Student Retention

Students, society and higher education institutions all stand to benefit from investing in strategies that boost student retention.

Webinar

Support Student Success by Simplifying Scheduling & Registration

Learn how to simplify scheduling so students can register in an average of 11-14 minutes!

Testimonial

Karen McCredie, Former Registrar, Capilano University

“We gained visibility over our course offerings and student demand in ways we had never imagined. It’s a game changer.”

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