Careers

Join our phenomenal team

Exceptional People

Our core values are grounded on a commitment to the highest quality and integrity – in our products, and in our relationships. We believe both employees and customers deserve and expect to be treated with respect, and that excellence starts with personal accountability.

The kinds of people who thrive in our environment know their stuff.

— DIGARC Development Team

They are as thrilled to share their experience as they are to learn from others. The professionals at DIGARC know that vision, discovery and exploration must lead to specific, measurable results. Our clients expect no less, and we expect no less of ourselves.

Our formal job openings are listed below, but we’re always looking for top quality talent. If you think you’d be a great addition to the DIGARC team, please send your resume to careers@digarc.com.

Openings

Transitions Specialist

The core mission of the Transition Specialist is to migrate academic and/or curriculum content from the client-provided source material into the Acalog and Curriculog software. This person acts in a collaborative role, establishing a firm understanding of provided client data as well as project direction as informed by the Transitions Project Plan and under the guidance and specifications provided by the Project Coordinator and Implementation Consultant.

Responsibilities

  • Identify various types of academic content and migrate data into the appropriate modules within Acalog
  • Identify various curricula supplied and migrate data into appropriate modules within Curriculog
  • Ensure all work meets the expectations of both the client and Digarc while conforming to best practice standards
  • Review all work for accuracy and completion; quality assurance
  • Report any content or structure issues to Project Coordinator and implementation team
  • Assist in the preparation of the documents needed to meet the project milestones
  • Establish and maintain a deep understanding of our software and professional service offerings

Requirements

  • Strong verbal and written communication skills
  • A desire to learn and improve
  • Ability to organize and manage workload efficiently and prioritize projects within minimal supervision
  • Work effectively in a team environment
  • Proficient in Microsoft Office
  • Problem solving skills
  • Experience with PC (preferred)

Please submit a resume by e-mail only to careers@digarc.com.

 

Gateway Integration Specialist

The core mission of the Gateway Integrations Specialist is to design the Acalog Gateway portal in connection with customer websites. This person is responsible for ensuring a seamless transition from the client’s website through to the Acalog Gateway, ultimately developing a complete design integration in collaboration with the institutional team.

Responsibilities

  • Work collaboratively with the implementation team to organize gateway integration milestones and deliverables
  • Communicate with clients through Zendesk tickets; occasional phone calls are required
  • Support clients with the presentation and functionality of the Gateway
  • Troubleshoot JavaScript conflicts on the Gateway
  • Assist with Acalog Support role
  • Establish and maintain a deep understanding of our software and professional service offerings

Requirements

  • Strong written communication skills
  • Ability to organize, manage workload efficiently, and prioritize projects within minimal supervision
  • Work effectively in a team environment
  • Proficient in HTML, CSS, jQuery

Please submit a resume by e-mail only to careers@digarc.com.

Implementation Consultant

The core mission of the Implementation Consultant is to shape the design of a given institution’s software installation through collaborative conversation with both the client and internal implementation team. This person is responsible for the creation and delivery of a Transitions Project Plan, the intent of which is to relay a very clear and accurate direction for the Transition Team to follow over the course of the implementation. With oversight from the Director of Implementations, the Implementation Consultant will ensure a successful client experience throughout the project. The Implementation Consultant role is a collaborative position, with heavy client-facing interactions. Implementation Consultants work with the various team members and departments inclusive of, but not limited to, the Project Coordinators, Associate Consultants, Client Education Specialists, Transitions and Sales staff, along with management.

Please note, although infrequent and rare, travel may be required.

Responsibilities

  • Vital to the implementation project and team, responsible for coaching and establishing understanding of decisions retrieved from clients and conveying that information to full internal project team; answering questions related to projects assigned
  • Project Analysis: collectively with the assigned implementation team conduct analysis of provided client content and establish and document a project plan to deliver to the transitions group
    • Analyze and map content structure in coordination with the customer and internal Digarc team
    • Bring identified content issues and/or team questions to the client for appropriate discussion and clarification
    • Advise clients on options, risks, costs and. benefits, impact on other institutional processes and priorities regarding structure and process employed using all software
  • Pre-Session Preparation: reviewing the session deliverables and samples prior to each session ensuring they are in-line with the consulting direction established
  • Consulting Sessions and Internal Meetings: generate the virtual screen-sharing software (Go-To-Meeting) session invitation, conduct the client-facing consulting sessions, as well as conducting various internal meetings with the implementation team
  • Summaries: in coordination with the Associate Consultant and Project Coordinator, responsible for crafting, and sending all client call and session summaries
  • Support: providing client support and assistance/guidance throughout implementation to activation; indicates client readiness to Project Coordinator to facilitate the hand-off to Client Care
  • Client research and case study preparation in coordination with the Associate Consultant
    Establish and maintain a deep understanding of our software and professional service offerings
  • Sales demonstrations: participate as a product expert to present implementation process overviews, field client-related business case questions and how information may be presented within software solutions
  • Conferences and travel: Client onsite engagements will require some travel, up to 50%. Sales conventions/conference responsibilities include but are not limited to attendance and exhibitor hall booth participation, as well as scheduled customer and prospect conversations and work sessions. For the Annual DigarcU Users Conference, responsibilities include but are not limited to, attendance, participation, preparations and solo/client-led (co)presentations; attendance required for the entire conference duration

Requirements

  • Strong written communication skills
  • Ability to organize, manage workload efficiently, and prioritize projects within minimal supervision
  • Work effectively in a team environment

Please submit a resume by e-mail only to careers@digarc.com.

Linux/Apache/MySQL/PHP (LAMP) Developer

Duties and Responsibilities

Understanding and interpretation of application design specifications (UML, mockups and written documentation) and proficient implementation of the requirements. Ability to work in a team consulting directly with senior application designers and developers, as well as systems administrators when necessary. Will report directly to Lead Developer and be expected to contribute to team discussions. Will be required to efficiently diagnose issues and propose solutions for peer review before implementation. Must be current on emerging technologies such as those termed as “Web 2.0”, as well as versed in modern design patterns and best practices.

Programming

  • Advanced PHP or Python programming on UNIX-based systems using MySQL and Apache/NGINX. We will consider other languages but familiarity with PHP and the desire to learn will be required.
  • Clean coding practices and system architectural skills.
  • Strong JavaScript development skills
  • Experience with PEAR/PECL, PHP 5.1
  • Experience with background processing such as deferred jobs (Celery, Gearman, supervisord, etc.)
  • Understanding of Web-application security and common design patterns (Experience with C, C++, Python or Perl a plus.)
  • Familiarity with revision control such as Git or Subversion and branch management.
  • Troubleshooting skills (This is a big one as you will need to be able to run down issues and having the ability to think outside the box and understand the architecture is paramount)

Database

  • Advanced SQL Knowledge using MySQL 5.1 (transactions knowledge a must)
  • SQL optimization knowledge
  • Advanced MySQL 5 features, Stored Procedures, Views, Triggers
  • Database Design and Refactoring

Deployment

  • Familiarity with application packaging
  • Familiarity with UNIX-based environments
  • Familiarity with operating on and developing for “cloud based services” particularly Amazon EC2 and it’s services.
  • (Ubuntu/Apache/Cron/Command line/Permissions)

Education and Qualifications

  • 3-5 Years professional software development experience required for midlevel
  • 1-3 Years professional software development experience required for junior (will also consider less experience if backed by education or professional training)
  • Bachelor’s Degree or higher in computer technology or near discipline desirable
  • This is a salaried position in our Lakeland, Florida office. Compensation is negotiable based on experience. Candidates who meet the experience requirements will be tested for proficiency.

Submission Requirements

Please submit a resume with a cover letter by e-mail only to careers@digarc.com.
DIGARC is an equal opportunity employer. 

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