Customer success center

From our initial contact with customers to our ongoing service and continuing resource development, DIGARC is committed to your success. More than 100 DIGARC professionals support thousands of education professionals and millions of end users through training and ongoing support. 

Join an upcoming webinar

TitleDateStart TimeDurationRegister
10 Registration Functions Your Current SIS Can't Do Join us on Tuesday, May 18 at 2pm ET/11am PT for an exclusive live webinar - hosted by Alan Weeks, Vice President of REGISTER from DIGARC.

In this lively, interactive webinar, Alan will show you how combining REGISTER with your Student Information System will take the pain and guesswork out of registration, enabling you to:

• Provide demonstrable ROI in terms of time and budget
• Deliver an outstanding student-centric experience that will increase persistence
• Enable a fully partnered integration of your SIS, degree plans, pathways, catalog and audit
• And much more

Seats are limited so reserve your spot today!
5/18/20212:00pm EDT1 hour
Register
Goodbye PDFs, Hello Acalog If you currently use PDFs or other homegrown solutions to manage your catalog, you understand the challenges of making changes, sharing those changes with other departments and publishing your completed catalog. You also know how important it is to publish an accurate, beautiful catalog that will provide a great student experience.

Join us on Wednesday, May 19 at 2pm ET/11am PT for an exclusive live webinar - hosted by Casey Tedrow, Solutions Consulting Manager for DIGARC - and discover how Acalog, the most robust catalog management solution today, will:

• Empower you to make changes once and publish everywhere instantly
• Enable nearly limitless configurability to meet your institution's unique needs
• Modernize your catalog with an elegant, responsive design
• Provide your students with planning and portfolio tools to help them manage their schedule and academic career

Nearly 1 in 3 Higher Education students are served by DIGARC products. Find out how we can support your students by registering today!
5/19/20212:00pm EDT1 hour
Register
Acalog + Curriculog: Powerful, seamless catalog and curriculum management As a current Acalog user, you understand the power, configurability and accuracy it brings to your institution's catalog management. What if you could combine both catalog and curriculum management into a more streamlined process? With Curriculog, you can.

Join us on Thursday, May 20 at 2pm ET/11am PT for an exclusive live webinar hosted by Casey Tedrow, Solutions Consulting Manager for DIGARC. Casey will show you how adding Curriculog, to your Acalog catalog solution will enable your institution to:

• Automatically update data from your approved curriculum process directly into Acalog
• Proactively and efficiently manage curriculum approvals and changes without the need for manual entry
• Provide a fully transparent, accountable, accreditation-friendly process
• And much more

Seats are limited so reserve your spot today!

5/20/20212:00pm EDT1 hour
Register
Coffee Break: How to Shorten Curriculum Approval Time by 50% Struggling through antiquated curriculum approval processes? Attend this 15-minute curriculum management solution demo plus Q&A to learn how to save time and improve collaboration by automating curriculum proposal processes with Curriculog. You'll learn how the Curriculog curriculum management system will help you:

• Define and enforce curriculum proposal processes so faculty and staff can get back to educating instead of administrating
• Create forms, templates and rule-based routing tailored to each program, department and committee
• Ensure data consistency across campus by integrating with your SIS and DIGARC's Acalog academic catalog management system

As a thank you for attending, you’ll receive a Starbucks gift card. Get ready to take the next step in your digital transformation.
5/20/20213:00pm EDT30 minutes
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CUSTOMER CENTER

If we’re only meeting your expectations, we’re underperforming. We have one of the fastest customer service response times in the industry and our customer retention rate is nearly 100%. Watch the video to meet some of the team who support close to 800 clients.

 
Acalog Welcome

In-app WalkMe training

Have a question and need a quick answer? Access free in-app training through the WalkMe menu at the bottom of ACALOG, CURRICULOG or SECTION. Simply type-in your question for a series of guided steps to perform to accomplish your task. It also searches information housed in ACALOG and CURRICULOG University, all in one central location.

ACALOG University

Found on the Support tab in the ACALOG Publisher, ACALOG University provides access to FAQ, a knowledge base, user manual, videos, webinars and more to facilitate in-depth or spot training. ACALOG University also offers a customer forum for participation in discussions with peers from institutions across the globe.

CURRICULOG University

Found at the bottom of the CURRICULOG Administrative Dashboard, CURRICULOG University provides access to FAQ, a knowledge base, user manual, videos, webinars and more to facilitate in-depth or spot training.

Contact DIGARC support

Support requests are monitored 24/7/365. For the fastest response, use the support ticketing system in your software’s administrative area. Indicate the urgency of the issue and our team will respond appropriately. Call us toll-free at 866-328-9012 x202 to speak with a representative. For technical support on a non-emergency basis, email support@digarc.com.

Acalog UI

Hear how our implementation team connects with clients to create amazing onboarding experiences

 

“I create a deeper connection with the client and ourselves to understand what’s going on and how we can provide a better service for them, as well as create a deeper friendship with them. We genuinely care about them and it really makes me feel good knowing that I am providing them a service and really helping them at their institution.”

Ny Munoz

Implementation Consultant, DIGARC

See what we can do for you

Request a demo

Seeing is believing, so isn’t it time you reached out and arranged a time to let us walk you through our solutions? We promise you won’t be disappointed!

News & Events

Podcast: More Resources For Registrars Will Mean Better Education For Students

Host Daniel Litwin sat down with Michelle Kelley, Registrar at Edgewood College in Madison, Wisconsin and Skip Ernst, Product Manager at DIGARC, to discuss the scheduling challenges university registrar offices face and the technology solutions available.

Scheduling Software for Registrars

An overview of what scheduling solutions exist As a Registrar, you are well acquainted with scheduling; be it rooms, faculty, exams, courses, and degree plans. Even more, you are likely already working with some of the software solutions that help you do it. However,...

DIGARC Higher Ed Technology Scholarship Awarded

LAKELAND, Fla.–DIGARC, the leader in higher education software, announced the recipient of its Higher Education Technology Scholarship.  The scholarship was awarded to Alonso Parker in partnership with Florida Polytechnic University. Scholarship recipient Alonso...

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