Customer success center
From our initial contact with customers to our ongoing service and continuing resource development, DIGARC is committed to your success. More than 100 DIGARC professionals support thousands of education professionals and millions of end users through training and ongoing support.
In-app WalkMe training
Have a question and need a quick answer? Access free in-app training through the WalkMe menu in the bottom-right corner of ACALOG, CURRICULOG or SECTION. Simply type-in your question for a series of guided steps to perform to accomplish your task. It also searches information housed in ACALOG and CURRICULOG University, all in one central location.
Found on the Support tab in the ACALOG Publisher, ACALOG University provides access to FAQ, a knowledge base, user manual, videos, webinars and more to facilitate in-depth or spot training. ACALOG University also offers a customer forum for participation in discussions with peers from institutions across the globe.
Found at the bottom of the CURRICULOG Administrative Dashboard, CURRICULOG University provides access to FAQ, a knowledge base, user manual, videos, webinars and more to facilitate in-depth or spot training.
Contact DIGARC support
Support requests are monitored 24/7/365. For the fastest response, use the support ticketing system in your software’s administrative area. Indicate the urgency of the issue and our team will respond appropriately. Call us toll-free at 866-328-9012 x202 to speak with a representative. For technical support on a non-emergency basis, email firstname.lastname@example.org.
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We have answers and we are happy to help.
Feel free to chat with us online using the chat dialog in the lower right of your screen.
You can also fill out the contact form or call us at 866-328-9012. We have the fastest customer service times in the industry and are waiting on your call!