Customer Center

Everything you need to know in one place

Training

Partners can access free in-app training through the WalkMe menu in the bottom-right corner of Acalog or Curriculog. Simply type-in your question for a series of guided steps to perform to accomplish your task. It also searches information housed in Acalog and Curriculog University, all in one central location.

ACALOG UniversityFound on the Support tab in the Acalog Publisher, Acalog University provides access to FAQ, a knowledge base, user manual, videos, webinars and more to facilitate in-depth or spot training. Acalog University also offers a customer forum for participation in discussions with peers from institutions across the globe.

CURRICULOG UniversityFound at the bottom of the Curriculog Administrative Dashboard, Curriculog University provides access to FAQ, a knowledge base, user manual, videos, webinars and more to facilitate in-depth or spot training.

Certifications and Annual User Conference

For partners who wish to advance their professional credentials, Beginner and Advanced Certification for Acalog and Curriculog is available at the annual DigarcU user conference. From networking to advanced training, DigarcU gives users the ideal platform to discover new product features and learn how to implement them for maximum effectiveness and results.

What Partners Have to Say:
“This conference was so informative that I couldn’t wait to get back and start trying out the different things that I learned. I will definitely be back next year!”
Mary Kyle, University of Memphis

“DigarcU is an invaluable opportunity to learn from the experts how to use the software to its full potential, and meet with peer institutions across the nation to share solutions and ideas. Every year I return from the conference excited to implement what I’ve learned.”
Barbara Williams, Utah State University

Customer Service and Support

Support requests are monitored 24/7/365. For the fastest response, use the support ticketing system in your software’s administrative area. Indicate the urgency of the issue and our team will respond appropriately. Call us toll-free at 866-328-9012 x202 to speak with a representative. For technical support on a non-emergency basis, email customercare@digarc.com.

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