Grow faster with help from DIGARC
From training to troubleshooting, DIGARC’s phenomenal team of more than 100 experts is standing by to advise and assist. With nearly 20 years of experience, the team has unparalleled insight to help you take your institution to the next level with DIGARC solutions. Wherever there’s a need, there’s a DIGARC expert waiting to help.
After nearly 20 years working with a diverse array of academic institutions, we’ve developed a proven method for implementing our software that places a minimal burden on your staff and gets the job done in a fraction of the time as our competitors. You’ll have a full project team in your corner eager to put their expertise in understanding and interpreting the unique challenges faced by higher education to work for you. From start to finish, DIGARC’s professional services group will consult, plan and execute a successful and smooth transition for your organization.
We want to ensure that our clients are as well-acquainted with our software as possible, unlocking the opportunity to make strategic and tactical decisions from a position of confidence and knowledge. In some instances, the process is very straightforward: catalogs are well-organized, curriculum forms and approval processes are already well-defined, and scheduling workflows are established. In other cases, the conversion presents an opportunity to correct years of ineffective, broken processes. If that sounds like you, don’t panic. Our consultants have considerable experience helping clients perform extensive overhauls of their current processes.
The energy and effort that we invest in our client relationships does not fade over time. At the end of the day, our success depends on your own. We’ll always be there to respond, troubleshoot, support and serve:
- 24/7 customer care with immediate response to emergency requests
- Free in-app WalkMe training for ACALOG, CURRICULOG, and SECTION
- Free monthly webinars highlighting new product features, best practices, and an opportunity to glean inspiration from other client sites
- More than 100 comprehensive online video tutorials
- User forum where you can learn from your peers
- Transparent software updates